ShieldPass Support
Contact
Email riverlake.raptors@gmail.com. Include your device model and, for a question you think is wrong, the question text.
How do I restore my purchase?
Open the app, go to Settings (gear icon on the Home screen) and tap Restore purchase. You can also tap Restore purchase on the Full Access screen. Use the same Apple Account you bought with.
Do I need an account or internet connection?
No. Everything works offline without an account. You only need a connection to buy or restore the unlock.
How do I reset my progress?
Settings → Reset progress clears your answers, exams, streak and flashcards on this device. Your purchase is not affected.
Which exam does the app cover?
The questions are written to the published objectives of the Security+ SY0-701 exam. The score shown in the app is an estimate; the real exam uses its own scaling.
CompTIA® and Security+® are registered trademarks of CompTIA, Inc. ShieldPass is an independent study tool and is not affiliated with, sponsored by, or endorsed by CompTIA. All questions are original practice material written to the published SY0-701 exam objectives. They are not actual exam questions.